This page will be updated periodically, so please check back for new information. If you are in need of housing assistance, click here.
We have two offices:
- The Council for the Homeless Housing Solutions Center (where we work with clients) is located at 2306 NE Andresen, Suite A, Vancouver, WA 98661.
- The Council for the Homeless administrative office is located at 2500 Main Street, Vancouver, WA 98660. This is also the mailing address for our organization.
Founded is 1989, The Council for the Homeless is a nonprofit organization that leads the community’s efforts to prevent and end homelessness in Clark County. This means we work with social service providers, government, faith communities, educators, businesses and more to identify and implement solutions to homelessness. Our role includes the following:
- Operating the Housing Solutions Center, which includes the Housing Hotline, placing people in available emergency shelter, assessments for housing programs and rental assistance to prevent homelessness, navigation to access other community resources, working with landlords, and community voicemail.
- Coordinating the emergency winter overflow shelter known as the Winter Hospitality Overflow.
- Facilitating the Coalition of Service Providers.
- Administering the Homeless Management Information system, which collects homeless service data used to monitor trends and evaluate strategies.
- Educating and advocating for best practice solutions to prevent and end homelessness in Clark County.
While we place people in emergency shelters and housing programs run by other organizations, we do not own or operate emergency shelters, own or manage apartment complexes, or pay rent/give people money to pay their rent.
Unfortunately, there are not enough resources in the community to meet the demands, so there are many people who call us that we are not able to serve.
At the Housing Solutions Center we
- operate the Housing Hotline (the one phone number to call for housing help, including emergency shelter)
- determine guest eligibility for over 40 housing assistance programs (including emergency shelter) operated by partner agencies
- conduct assessments to determine the type of housing assistance that will give an individual, couple or family the best chance of success
- help our guests who have barriers to renting find rental housing
- help our guests with basic needs by sharing community resources and hygiene kits
The Housing Solutions Center was created in response to the community’s request for improvements to the homeless system and to meet HUD requirements around coordinated entry and assessment.
The benefits of the Housing Solutions Center include:
- People in need have only one place to contact for assistance rather than making multiple contacts with multiple organizations. This saves them time, energy, and money.
- Over 40 housing assistance programs (including emergency shelter) are represented at the Housing Solutions Center.
- Access to housing programs are based on vulnerability assessments, length of homelessness and program eligibility criteria.
- Understanding the number of people who are actually seeking emergency shelter and housing programs. Also the need for specific types of housing programs.
- The Housing Hotline is open Monday thru Friday 9am-5pm and weekends from 11am-2pm.
- On Federal holidays the Housing Hotline is open 11am-2pm.
One of our intake specialists will conduct an initial screening to determine if the household might be eligible for assistance.
- If the caller is in need of emergency shelter and space is available, they will be placed into one of the local shelters on an applicable waitlist.
- If the caller is in need of assistance obtaining or maintaining housing they will be informed of their options for the next step.
Housing assistance program include emergency shelter, transitional housing, homelessness preventions, permanent supportive housing and diversion services. Each type of program is designed for specific populations facing particular barriers and has unique requirements often based on their funding source.
The HSC places into 30 different housing programs. Our partner agencies are Share, Community Services Northwest, Janus Youth, Impact NW, Second Step Housing, and The Salvation Army.
The HSC does not have a waiting list. A priority pool is used to track households looking for housing and match with housing programs based on vulnerability score, length of time homeless and program eligibility criteria. If a program spot becomes available for you, we will contact you and see if your household might be eligible for a program. As a placement agency, we do not know how long it will take for a program spot to become available for any household.
Please update us if your situation or contact information changes.
It is best to stay in touch with the housing agency you were referred to throughout your housing search process to keep them updated on your situation. If the housing agency exits you from the program, you can call the Housing Hotline (360-695-9677) to get screened for a re-assessment. You must be re-screened to determine if you are still eligible for an assessment. If you complete a re-assessment, you will go through the same process you completed when you went through the Housing Solutions Center the first time.
- Housing situation: Different resources are available if you are literally homeless I living in a car, on the street, in an emergency shelter or fleeing domestic violence) versus, needing help with rent.
- Demographics: Different resources are available for different populations, e.g. youth, veterans, person with disabilities, families and single adults.
- Income: Different housing resources are available depending on the client or family’s level and source(s) of income.
- Eligibility: A variety of circumstances may affect a person’s or family’s eligibility for housing assistance. The housing hotline screens for that criteria and schedule assessments, as appropriate.
- Availability: Unfortunately, the need in our community for all types of housing programs, including emergency shelter, and housing assistance is far greater than the resources available.
- Download a copy of the Resource Guide 10.1.17 to share with people in need. Encourage people to call the Housing Hotline 360-695-9677 if they need help with emergency shelter or housing.
- If you have a room, apartment, or house to rent to someone in a housing assistance program, please contact Charlene Welch.
- Volunteers are golden – click here to learn how you can make a difference today.
- Donors are an important part of our team! Please contribute funds to help us help others. Click here to donate and thank you!
- Encourage people within your personal and professional circles to donate. Your faith community, workplace, social or service group, or others can hold an event or special giving opportunity to benefit the Council for the Homeless.
John is a dad, husband, and veteran. After John’s experience of homelessness, he and his family are reunited and now have a new apartment for a new beginning. His daughter is growing and enjoying school. He is in school to learn a new career. “Council for the Homeless treated me with kindness and respect,” shares… Read more “Meet John”
Even though they were both working, Nathan and Marina could no longer afford their rent after it increased significantly and they became homeless. Sometimes they stayed a night or two with friends. Most nights they were in their van, which became their home. Nathan was injured as the passenger in a car accident forcing him… Read more “Meet Nathan and Marina”
Benfina walked into the Council for the Homeless today wearing a bright yellow t-shirt and her face was glowing. She was here to finalize assistance with her move in costs for a new home where she would be reunited with her three daughters. The pictures on her shirt are of her young nephew and her… Read more “Meet Benfina”
Cassie is safely in a new place to call home, and she is thrilled. She said, “I love it. It’s safe. It’s stable. It’s a healthy place for my kids who have been very sick. Now they are happy and have a roof over their heads.” Cassie learned of Council for the Homeless several years… Read more “Meet Cassie”
Laura and her daughter lived at Courtyard Village Apartments up until December 2014 when they, along with many other tenants, were forced to move when the complex was sold. Council for the Homeless helped them secure rooms to rent where they could keep their two dogs who were like family. After a few ups and downs… Read more “Meet Laura”
Lisa and her son had been without a stable home for about a year when she came to Council for the Homeless to begin putting their life back together. “Lisa had left a domestic violence situation and was renting a couch in a relative’s home. She and her son were periodically kicked out on a whim,”… Read more “Meet Lisa”
After living in the same apartment for six years, Amanda, Bryan, their young son, and their dog became homeless. The apartment management changed hands and discontinued their rental payment plan. Using their income to stay in hotels while they worked and their son attended school was stressful. Bryan’s job is in Gresham and the long… Read more “Meet Amanda and Bryan”
At the age of 28 Antoinette found herself homeless, unemployed, and separated from her toddler-aged son. “Things were so overwhelming. I knew I had to find a way forward but didn’t know how,” she shares. Living in her car or an occasional night in a motel, she sought out counseling and eventually found a good… Read more “Meet Antoinette”